Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: June 2, 2026

1. Introduction

One Farm Tech Ltd. (we, our, or us) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our agricultural marketplace platform and services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Account Information: Name, email address, phone number, and password
  • Profile Information: Farm details, business information, location, and agricultural preferences
  • Transaction Data: Purchase history, payment information, and order details
  • Communication Data: Messages, reviews, and feedback you provide

2.2 Technical Information

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Location data (approximate location based on IP address)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our marketplace services
  • Processing transactions and facilitating communication between farmers and buyers
  • Personalizing your experience and improving our platform
  • Sending important notifications about your account and transactions
  • Providing customer support and responding to inquiries
  • Ensuring platform security and preventing fraud
  • Complying with legal obligations and resolving disputes
  • Sending marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety
  • Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
  • User Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data storage and backup procedures
  • Employee training on data protection practices

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

  • Essential Cookies: Required for basic platform functionality
  • Analytics Cookies: Help us understand how users interact with our platform
  • Marketing Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications
  • Objection: Object to certain processing of your information

To exercise these rights, please contact us using the information provided in the Contact Us section below.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and applicable legal requirements.

9. Children Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Last updated date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: gracedc@onefarmtech.com

Phone: +234 805 116 1999

Address:

One Farm Tech Ltd.
Suite 7 Cherry Hill Plaza
Utako, Abuja, Nigeria